Privacy Protection

L1111 Privacy Policy – How We Protect Your Personal Information

Your privacy on l1111 is our top priority. This policy explains what data we collect, why we collect it, and how securely your information is protected.

Last Updated: January 2026
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When you use the l1111 platform, you share certain information with us. This Privacy Policy clearly explains how we collect, store, and use that information. Our goal is simple — to make sure you feel completely safe on l1111.

This Privacy Policy applies to l1111's website, mobile app, and all digital services. By using l1111, you agree to this policy.

This Privacy Policy has been written in plain, accessible language. In the event of any legal dispute, the English version shall prevail.

1 What data we collect

We collect various types of information when you create an account and use our services on l1111. This broadly falls into three categories:

Types of Information Example Time of Collection
Identity Information Name, date of birth, national ID number At the Time of Registration
Contact Information Mobile number, email address At the Time of Registration
Financial information BKash/Nagad/Rocket number, transaction history Deposit & Withdrawal Times
Device & Technical Information IP address, browser, operating system Automatically on every visit
Usage Information Game history, bet amounts, session duration While playing games
Verification Information NID/passport scan, selfie During KYC verification

We never store your password, payment PIN, or OTP. l1111 support will never ask you for this information.

If anyone claiming to be an l1111 representative asks for your PIN or OTP, this is a fraud attempt. Contact l1111 support immediately.

2 Purpose of Data Collection

L1111 uses your information only for specific, legitimate purposes. We never sell your data or use it for unrelated activities.

  • Creating and managing your account
  • Processing payments and verifying transactions
  • Platform security is ensured through KYC and age verification
  • Preventing Fraud & Money Laundering
  • Providing customer support services
  • Sending relevant bonus and promotion offers (with your consent)
  • Personalising your gaming experience
  • Fulfilling legal obligations
  • Monitoring account activity to ensure Responsible Gaming

You can opt out of marketing communications at any time by contacting our support team. Please note that essential messages related to account management and transactions cannot be disabled.

3 Data Storage & Security

L1111 uses industry-standard security measures to keep your personal information safe. Our servers are protected with SSL/TLS encryption and undergo regular security audits.

  • All data is stored with 256-bit AES encryption
  • Payment information is secured in accordance with PCI-DSS standards
  • 24/7 security monitoring active on servers
  • Staff data access is restricted and logged
  • Regular security checks and updates are performed

Even after account closure, certain data is retained for a specified period (typically 5 years) to meet legal obligations. After that, all data is permanently deleted.

Your password is stored in hashed form in our system. No l1111 employee can view it.

4 Sharing Information with Third Parties

L1111 never sells your personal information to third parties. However, in limited circumstances, certain data may be shared:

  • Payment Provider: Payment gateways such as bKash, Nagad, and Rocket receive only the minimum information required to process transactions.
  • Game Providers: Licensed game software companies receive limited data necessary for game operation.
  • Law Enforcement Agencies: Information is disclosed upon court order or as required by law.
  • Auditors & Regulators: Information may be disclosed to regulatory authorities for licensing and compliance purposes.

All third-party partners are bound by strict confidentiality agreements and may not use data beyond the purposes authorised by l1111.

5 Cookies & Tracking Technologies

L1111's website and app use cookies and similar technologies to enhance your experience. Cookies are small text files stored in your browser.

  • Essential Cookies: Used to maintain login sessions and security. These cannot be disabled.
  • Functional Cookies: Remembers your language preference and settings.
  • Analytics Cookies: Collects anonymous data to understand how the site is used.
  • Marketing Cookies: Used to show relevant ads (you can opt out at any time).

Cookies can be managed or deleted through your browser settings. However, disabling essential cookies may cause some l1111 services to not function properly.

6 Your Rights

You have important rights over your personal information. l1111 respects these rights and makes them as easy as possible to exercise.

  • Right to Access Information: To find out what data we hold about you, submit a request to our support team.
  • Right to Rectification: You can request a correction if any of your information is inaccurate.
  • Right to Erasure: You may request deletion of your data under certain circumstances.
  • Right to Restrict Processing: In certain cases, you can request that data use be restricted.
  • Right to Opt Out of Marketing: You can opt out of promotional messages at any time.

To exercise any of these rights, contact l1111 support. We typically respond within 30 business days. Please note that in some cases, legal obligations may prevent us from fulfilling certain requests.

7 Children's Privacy

L1111 is strictly for users aged 18 and above. We do not knowingly collect information from minors.

Age verification is carried out at registration. If we become aware that a minor has created an account, that account will be immediately closed and all associated data deleted.

If you suspect someone you know is using l1111 while underage, please contact our support team.

8 Policy Changes

L1111 may update this Privacy Policy when necessary. For significant changes, a notice will be posted on the website and a notification sent to your registered email.

Continued use of l1111 after any changes will be taken as your acceptance of the updated policy. We recommend checking this page regularly.

If you have any questions about this policy, please reach out to our support team at: [email protected]
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Your Right to Privacy

L1111 respects every one of your rights. Here is a straightforward breakdown of your key rights.

Right to View Information

You can request to know what information we hold about you at any time.

Right to Rectification

You can request that inaccurate or incomplete information be corrected.

Right to Erasure

You can request that your personal data be deleted under certain circumstances.

Right to Restrict Processing

In certain cases, you can request that the use of your data be restricted.

Data Portability

You can request a copy of your data in a structured format.

Right to Opt Out

You can opt out of marketing messages at any time.

Why l1111's Privacy Policy Can Be Trusted

We back up our commitment to data security with real, practical action — not just words.

End-to-End Encryption

Every transaction and piece of personal information is protected with 256-bit SSL encryption. No third party can access this data.

Data Is Not Sold

L1111 never sells your personal information to advertisers or third parties. Your data belongs to you.

Restricted Access Policy

L1111 staff can only access specific data when required for their work. All access is logged and controlled.

Regular Security Audits

Our systems are regularly tested by third-party security experts so any vulnerabilities can be identified and resolved quickly.

Transparent KYC Process

Documents collected for identity verification are used solely for that purpose and are stored on secure servers.

Privacy Support

For any request or complaint regarding your data, the l1111 support team is required to respond within 30 business days.

General FAQ

Answers to the most frequently asked questions about our Privacy Policy.

No, l1111 never sells your personal information to third parties. Only the minimum necessary data is shared for payment processing and legal compliance, and in all such cases strict confidentiality agreements are in place.

Data is retained for as long as your account is active. After closure, it is generally kept for 5 years to fulfil legal obligations, after which all data is permanently deleted.

Yes, you can contact l1111 Support to view or request deletion of your stored data. However, information subject to legal obligations may not be eligible for removal.

Promotional messages are only sent with your consent. You can opt out of marketing communications at any time by contacting support. However, essential account-related messages cannot be disabled.

In the event of a security breach, l1111 will notify affected users directly as quickly as possible and take the necessary steps to minimise any harm. Our incident response team is active 24/7.

Start Gaming in a Safe Environment

Your information is fully protected on l1111. Register today and enjoy the best online gaming experience in Bangladesh.

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